Sip app icon.

Support

Help with Sip

Find answers for drink logging, widgets, Apple Watch sync, sharing, and privacy. For direct help, email Jadonglab support.

Common questions

Quick answers

Logging a drink

Open Sip and tap the add button, or use your configured quick-log shortcuts from supported widgets.

Changing quick-log drinks

Open Settings, choose Customize Widget Drinks, then add, remove, or reorder the drinks you use most.

Sharing today's recap

Use the share button on the home screen to create a current-day recap that can be sent or saved.

Apple Watch sync

Keep your iPhone and Apple Watch near each other. If counts look stale, open Sip on iPhone once to refresh the shared state.

Contact

Send a support request

Email dkim@jadonglab.com with your device model, iOS or watchOS version, Sip version, and a short description of what happened.

Please avoid sending sensitive personal information. A screenshot is helpful when the issue is visual.

Privacy

Data handling

  • Sip does not require an account.
  • Drink logs are stored on device using Apple UserDefaults app-group storage.
  • The app privacy manifest declares no collected data and no tracking.